Catering Information, Policies and Terms Contract
1.
A deposit must be made to secure all Full Service Off-Premise / On-Site
Catering dates. (The deposit will be deducted from final catering bill.)
Otherwise, the deposit is non-refundable with conditions.
(a) Should it become necessary for Client to terminate the Catering, with
Food By Design, for any reason, and the event date is greater then ninety (90)
days, Client shall be entitled to be eligible for a full refund less any and all
expenditures to date, including but not limited to
office expenses,
consultation fees,
contracted labor, special
orders, rentals and/or proposals costs.
(b) If Catering is terminated within ninety (90) days of the event with Food By
Design, Caterer shall be entitled to retain twenty-five percent (25%) of deposit
and seek any additional expenditures to date, including but not limited to
office expenses,
consultation fees,
contracted labor, special
orders, rentals and/or proposals costs.
(c) If Catering is terminated within thirty (30) days of the event with Food By
Design, Caterer shall be entitled to retain any deposit paid and seek any
additional losses including but not limited to office expenses, consultation
fees, contracted labor, special orders, rentals and/or proposals costs.
2. The deposit for your event must be made prior to all full service onsite catering events in order to secure that date. Balance due is required 7 days prior to the event, unless the client has made other billing arrangements with "Food By Design". Payments are accepted by Check, American Express, Discover, Diners Club, MasterCard, E-CHECK & Visa. Only Cash is accepted on the day of the event.
3. A 15% Delivery Charge will be added to all Drop Off "Only" Requests. For all drop off requests Food By Design requires the client inspect and approve the food prior to the driver leaving. It is the clients responsibility for the inspection. Food By Design is not responsible for safety and quality of said food after it leaves our supervision and care. Gratuity is left to the clients discretion.
4. Menu selections and a firm guarantee of number of meals ordered are due a minimum of seven days prior to event. Guaranteed guest head count may be increased (within reason) up to two days before event. Head count and meals ordered are two separate situations. Please order enough meals for your guests, especially if you want them to have second helpings.
5. All pricing for full-service Off-Premise - On-Site catering is charged the appropriate staffing fees necessary to administer and complete the event.
6. Our prices do not include 7 % sales Tax
7. Special Kids Korner children meals (Hamburgers/Hot Dogs with Mac & Cheese and Chips with cookie and drink for children under 12 years of age) $5.99 / child. Children under 3 years of age - no charge.
8.Our standard buffet serving time is 1 to 1 1/4 hours unless the client has made prior arrangements with "Food By Design".
9. All catering events are "Rain or Shrine affairs and it's the customer's responsibility to provide suitable shelter for event in the event of inclement weather.
10. Left Over's - All left over food (on buffet line only) will be left with client (if desired) in sealed foil pans at no charge. Food By Design is not responsible for safety and quality of said food after it leaves our supervision and care.
11. Prices subject to change without notice unless price has been agreed upon and a deposit has been received.
12. Any "Use of Venue" fees are the clients responsibility.
13. Food By Design has no "Hidden Charges" for labor, rentals, service charges, etc. on our catering menus, proposals or invoices.
14. 10% Administrative fee covers all company expenses from the first contact through the final contact and covers everything in between. We don't hide this cost in the food price. We don't hide any costs anywhere. We believe in being upfront and including all expenses before final billing, not after. The 10% Administrative fee is not a Gratuity, but helps us to defer expenses associated with catering events. It includes all actions such as administrative phone calls, emails, clerical correspondence, insurance, food ordering and handling, travel expenses (portal to portal), loading and unloading away from the catered location. It also includes the cleaning of our equipment before, after & all other costs associated with your event. It covers all expenses before and away from your event.